The education sector is at crossroads. Revenues are declining and administrative costs are soaring. The popularity of online courses has also put a dampener on the growth prospects of many established institutions. They now have little choice but to explore new avenues of growth. A few have adopted digital technology and analytics-driven methods to transform their administrative processes. Some have embraced the idea of shared services models. Others have begun evaluating their delivery models. Many are looking at third-party solution providers that can offer cost efficiencies.